At our core, we are deeply committed to protecting your personal information, ensuring it is handled with caution and responsibility. Our "Privacy Policy" serves as a guide, explaining how we collect, store, and use your data. We strongly recommend that you carefully read through this document, especially the sections highlighted in bold, as they directly address how we handle your data and your rights. You can navigate this document using the following index:
1. Collection of Your Personal Information
Personal Information Actively Gathered
To ensure the proper functionality of our app and associated services, we gather essential information during usage. This includes your device type, operating system version, International Mobile Equipment Identity (IMEI), MAC address, IP address, software version, network access type, operation logs, and other relevant data. These details are necessary to ensure that our services run smoothly and as expected.
Information Collected During Usage
While using the JunkRemoval service, we collect additional data, including file content for storage and feedback through email. This information helps us address your requests, deliver the appropriate services, and implement anti-fraud measures to keep your interactions secure.
Camera and Photo Access
To provide full functionality within the app, we ask for permission to access your device’s camera and photo albums. This enables key features to work as intended, enhancing your overall experience. Access is granted only with your explicit permission, and any data (like photos) will be used solely for feedback purposes, with no personally identifiable information included. We do not store or share this information with external parties.
2. Usage of Your Personal Information
We adhere to all legal and regulatory guidelines when handling your data, using it for the purposes outlined below. Any other use will be subject to your explicit consent.
Providing Our Services
We use personal data to offer and maintain services, including sending notifications, security alerts, technical updates, and support messages via email or through the app itself. We may also respond to your questions, feedback, or service requests.
Customization and Personalization
Collected data is used for internal analysis and research, allowing us to customize and improve the services you receive, providing more relevant content and features based on your preferences.
Service Optimization and Product Innovation
Your information helps us refine and enhance our products. In case of technical issues, we use the data generated to diagnose and resolve problems, continuously improving service performance.
Security and Fraud Prevention
We use personal information to ensure secure authentication, prevent fraud, and provide essential customer protection services. Backup processes are also supported through the data we collect.
Improvement of Advertising and Promotions
We analyze data to optimize our advertising strategies and promotional activities, resulting in a more effective and personalized user experience.
This policy serves as a clear commitment to our careful and transparent handling of your personal information.